6/09/2004

e-mail disclaimers


This article at: http://www.theregister.co.uk/2001/05/18/the_2001_daftas_most_incomprehensible/
makes light of this e-mail disclaimer, but I think they are forgetting that hardly anyone using internet mail understands the basic issues outlined in it.

I got an e-mail from helpdesk one day that a particular user complained e-mail was unbearably slow and it needs fixed. Calling the user I learned that someone had e-mailed him a power point presentation at 6:56 that he needed for a conference call at 7:00 and he didn't receive it until 7:03. This "unacceptable delay" was hindering the completion of his vitally important business.

I'd say that rather than laughing and pointing, some version of that disclaimer needs to be below the send button of every internet mail client.

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